Frequently asked questions
- 1. Can I try it before I buy it?
- 2. Do you offer support?
- 3. Do you offer campaign templates?
- 4. What is text messaging for bands?
- 5. How do I know if I can send text messages?
- 6. Is text messaging the same as email?
- 7. Who can I send my band text messages to?
- 8. What kind of phones receive band text messages?
- 9. How does SMS or band text messaging work?
- 10. How much does it cost to send and receive an SMS?
- 11. What is a short code?
- 12. What short codes are available for RockStar Texting customers?
- 13. Do common short codes work with all wireless service providers?
- 14. What is text messaging for bands?
- 15. What does my Band gain?
- 16. Why will my audience use it?
- 17. What is the best way to use text messaging for bands?
Back to top Yes, please click on the TRY IT FREE button to take a 15 day test drive. Not only do we offer a free trial, we offer a 30 day money back guarantee for our patented Band Text Messaging Platform.
Back to top Yes, our support is unmatched. We offer video tutorials, user forums, and webinars for all three plans. In addition to these helpful tools we offer Email support for our 'Indie' and 'Major' clients and live call in technical support for our 'Major' clients. Because of our money back guarantee, it is vital for us to give you the support you need for the success of your band text message marketing.
Back to top Yes, we offer FREE campaign templates to help you launch a very successful band text messaging campaign. We also offer resources and additional marketing materials to help you with your campaign needs.
Back to top Band text messaging is a way to communicate on your mobile phone with your fans by sending and receiving plain text messages. Other terms for band text messaging include SMS (which stands for Short Message Service), texting, mobile messaging, wireless messaging, and short mail.
Back to top Technically, they are not the same. However, they are very similar, and many mobile devices can send and receive both.
Back to top Text messages have a 95% read rate whereas email is only about 8%. People carry cell phones with them everywhere! Get your information sent to their pocket!
Back to top In the U.S., you can send an SMS or text message to any other mobile phone user by addressing the message to their mobile phone number. Additionally, you can send messages to participate in polls, voting, contests and a variety of other exciting mobile applications by addressing your SMS or text message to a short code. Look for short codes on product packaging and in TV and print advertising. Shows like American Idol, ESPN. bands like POD, Kelly Clarkson, U2 and more.
Back to top Nearly every new mobile phone allows you to send and receive our band text messages. It works seamlessly in conjunction with AT&T Mobility formally Cingular (Orange/Blue), T-Mobile, Verizon, Sprint Nextel, Boost Mobile, Dobson Cellular, Alltel, US Cellular, Cincinnati Bell, Virgin Mobile, and more.
Back to top SMS or band text messaging is a text-only message delivery system for mobile phones. As a compliment to voice calls, text messages travel through the wireless service provider's network, are routed and delivered much like a voice call but in the form of a 160 character message. The messaging server for SMS or text messaging routes all messages to the appropriate mobile phone based on the number in the destination address.
Back to top This depends on your wireless provider's service plans. Most plans come with some sort of bucket 200 - 300 SMS messages for an additional $5 - $10 per month. Most carriers charge users that don't have SMS on their plans between $.05 and $.10 per message.
Back to top A short code is a number to which an SMS or text message can be sent. A short code is fewer digits than a 10-digit telephone number.
Back to top Our short code is: 411247 (get your 411 out 24/7). Our short code will work on the following mobile networks: AT&T Mobility formally Cingular (Orange/Blue), T-Mobile, Verizon, Sprint Nextel, Boost Mobile, Dobson Cellular, Alltel, US Cellular, Cincinnati Bell, Virgin Mobile, etc.
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All wireless service providers will have the option of supporting (i.e., carrying traffic to and from the content provider that leases the CSC) each common short code and its associated application. The decision of whether or not to support a common short code is left to the sole discretion of each wireless service provider. Mobile Marketing Explained
The term "Mobile Marketing" or "Text Message Marketing" has emerged as the de facto standard phrase when it comes to defining the sending and receiving of content by way of mobile device. Mobile Marketing has become popular ever since the rise of SMS (Short Message Service) in the early 2000's.
The mobile phone platform delivers a new medium for interactivity to consumers and for organizations looking to extend their reach beyond traditional forms of engagement. Mobile marketing is driven by a large installed base and the "always on, always with you" nature that it offers. According to the "CTIA Wireless Industry Survey," currently there are over 219 million mobile phone subscribers, which loosely translates to 73% of the American population carrying mobile phones.
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Text messaging for bands uses the messaging technology (SMS and MMS) in mobile phones to deliver and receive relevant and targeted content that the consumer requests. This content can be band txt alerts, notifications, contests, coupons, or rich media content such as photos or videos.
Text messaging for bands is used in the following two ways:
Stand Alone Text Message Marketing: Extends your band's outreach efforts to send and receive information such as concert reminders, myspace and website urls, email addresses, as well as informing subscribers of the newest, latest or breaking information about your band.
Integrated Text Message Marketing: Adds a "Mobile Call to Action" to your existing outreach efforts. For example, "send us a picture from your mobile phone at our show for a chance to win a backstage pass."
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Your band can track and measure all outreach efforts. You will have the ability to interact directly with your audience anytime and anywhere. Furthermore, text messaging for band's allows your band to track and record detailed usage statistics that can include key demographics of the user, name, mobile number and geographical region. With this information, you can enhance your outreach efforts to better understand your target audience and allocate marketing dollars accordingly.
Build a fanlist by having fans text into your bands 'tshirt giveaway' or have fans vote on which songs should be on your album... all by using short code and keyword texts.
Back to top The consumer demand for text message marketing is driven by the "now" factor that technology has provided. Just as the Internet provides us with instant information 24 hours a day, the mobile phone is becoming the most effective way to send instant information. Consumers are now using their mobile phones to download music and obtain driving directions (GPS), stock quotes, sports scores, and weather updates. Because 73% of the population has a mobile phone, this becomes an ideal medium to create that one to one relationship with your targeted audience.
Back to top Text Messaging for bands is one of the newest technologies to support fanlist growth. Your band has its own specific needs and goals, so it is very difficult to use the "one size fits all" approach for mobile text message marketing. We recommend giving your fans incentive to text into your campaign. Give away a free ringtone, an exclusive mp3, offer a contest to win a date with the drummer all of these tactics work great (and the fans love them). Band marketing so easy your grandma can do it!